Garage Door Opener Gate drives - myQ Smart Home
Accessories Roller shutter drives - Parts
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You can find the delivery time in the product description.
The delivery period begins
- for payment in advance on the day after we receive the payment;
- for payment by credit card, debit card, instant bank transfer or PayPal on the day after conclusion of the contract.
It ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.
If you order several items from us as part of one order, for which different delivery times apply, we will send the goods in a joint shipment, unless we have agreed otherwise with you. In this case, the delivery time that applies to the item in your order with the longest delivery time applies to the shipment as a whole.
The respective shipping costs depend on the delivery address and will be clearly communicated to you before you place your binding order.
The goods are shipped exclusively as an INSURED PACKAGE from our warehouse in Luxembourg!
Delivery conditions:
Shipping conditions:
We do not deliver to packing stations, but only to official residential or business addresses.
Please provide your telephone number, preferably a mobile phone, when ordering for inquiries or delivery status updates from the carrier.
The processing time between order confirmation and shipping is between 1–2 working days.
Transportation times depends on the destination country and can be found in the table below.
| Country | Average transportation time |
| (AT) Austria | 3 |
| (BE) Belgium | 3 |
| (BG) Bulgaria | 7 |
| (CZ) Czech Republic | 3 |
| (DE) Germany | 2 |
| (DK) Denmark | 3 |
| (EE) Estonia | 5 |
| (EL) Greece | 7 |
| (ES) Spain | 4 |
| (FI) Finland | 5 |
| (FR) France | 5 |
| (HR) Croatia | 5 |
| (HU) Hungary | 5 |
| (IE) Ireland | 3 |
| (IT) Italy | 5 |
| (LT) Lithuania | 5 |
| (LU) Luxembourg | 1 |
| (NL) Netherlands | 2 |
| (PL) Poland | 4 |
| (PT) Portugal | 5 |
| (RO) Romania | 6 |
| (SE) Sweden | 5 |
| (SK) Slovakia | 4 |
| (SL) Slovenia | 3 |
Dear customer,
We hope you enjoy your Chamberlain product. In the event that you are not completely satisfied and wish to cancel the contract or return your product for other reasons (e.g. under the statutory warranty or guarantee), please follow the procedure below carefully. This is the only way to ensure that the return procedure is processed quickly and smoothly.
Please read the operating instructions for your product and use the online help on our Chamberlain.de website before proceeding. Many service requests are not due to a technical defect, but to a misunderstanding in the use of the product. Costs incurred by returning such products cannot be covered under warranty.
Before you can return a product, you need an RGA number (Returned Goods Authorization).
Please request this by e-mail using the contact form or by telephone on +49 (0) 681 870 80 279.
Your request will be processed as quickly as possible. Returns with an RGA number enable the return procedure to be processed quickly and smoothly.
After providing all the necessary data and receiving the RGA number, please use our returns form and enclose it with the parcel.
Translated with DeepL.com (free version)
